The new Waelzholz customer portal creates added value through transparency in completing business processes and gives customers access to information around the clock. In a future stage of development, it will be expanded into an interactive platform. This will enable transparent and efficient collaboration. With the introduction of the portal, Waelzholz is proving itself a digital pioneer in the cold rolling industry.
The new portal provides customers with transparent access to relevant information and documents online around the clock, from anywhere in the world. Comprehensive inventory and product information is currently available, and customers can also access documents such as delivery notes, mill certificates, and invoices at any time. This permanent availability offers real added value for Waelzholz customers and makes their work easier.
One of the main goals of this digital rollout is to strengthen its business relationship with its customers. At the same time, it means greater efficiency for both sides. Customers have round-the-clock access to the data they need and can carry out administrative tasks digitally at any time.
Courtesy of Waelzholz.